Contact Center Solutions Are Designed for You
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Contact Center Solutions Are Designed for You
We get it. You want a simple solutions that works and help to be there when you need it. We also know that it takes several parts to make a great contact center, and our solution is solely designed to make your job run simply, smart and efficient. And to top it off, we always offer friendly support to back you up everyday.
Learn More
Contact Center Solutions Are Designed for You
We get it. You want a simple solutions that works and help to be there when you need it. We also know that it takes several parts to make a great contact center, and our solution is solely designed to make your job run simply, smart and efficient. And to top it off, we always offer friendly support to back you up everyday.
Learn More
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Why ConneXio?

Now more than ever, the contact center is the front door for many businesses.
At ConneXio Cloud, we are on a mission to help transform your contact center to meet customers’ heightened expectations while engaging and empowering your agents to deliver more human experiences.

Customer First

Achieve success with our business results approach to sales, implementation, and services.
You can contact us to have more detailed information about our services.
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Completely Customizable

Adapt the cloud contact center to the needs of your business - not the other way around.
You can contact us to have more detailed information about our services.
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Reliable & Secure

Count on guaranteed uptime, crystal clear voice, and the most stringent levels of security.
You can contact us to have more detailed information about our services.
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Empower Your Agents

Make it easy for your agents to deliver the sperior experience your customers want.
You can contact us to have more detailed information about our services.
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Sales & Telemarketing

Triple your productivity, increase lead conversion rates, and exceed your inside sales quota with the best-in-class ConneXio Virtual Contact Center.

Customer Service

Transform your customer service to proactively deliver powerful customer connections with our unique blended inbound and outbound solution.

Enterprise

Benefit from a flexible, end-to-end system for large enterprise contact centers and receive sophisticated, in-depth functionality that’s easy to use.

Collections

Reach more debtors faster with ConneXio. Increase debt recovery rates, lower costs, and improve your agent productivity.

Outsourcers

Make huge productivity gains by providing your clients with the ability to scale quickly and deliver real-time visibiility into business outcomes.

Business

Enjoy all of the functionality of expensive on-premise contact center solutions with none of the hassle, hardware, and upfront costs.

ConneXio Cloud is a full suite of Workforce Management and Communication Tools

Sales & Telemarketing

ConneXio CRM

PBX & Telephony

Programmable IVR & Call Menus

Employee Management Portal

Monitoring & Reporting

VoIP Network

BPO / Outsourcing

ConneXio Advantage

24/7 Dedicated Support​

The number one reason our customers love us, is that we care. All clients have dedicated, 24/7 Support to help with anything and everything needed. Our Support team is an extension of your team and can be leveraged for even daily operations. Anything to help you succeed.

Affordable

Our subscription model allows you to pay only for the agents you need, when you need them, and on a monthly basis. You no longer have to overbuy to accommodate for predictive maximum capacity or seasonal peaks.

Reliable

ConneXio successfully processes over 3 billion customer interactions a year for over 3,000 customers. To mitigate service disruption and maximize up-time, we offer redundant data centers geographically dispersed on opposite US coasts with failover capability.

 

Easy

Unlike complex on-premise contact centers, ConneXio was created with the business user in mind. It’s easy enough to use that even non-techies can make changes, and intuitive enough that little-to-no training is required for your agents and supervisors.

Secure

ConneXio architecture is designed with firewalls, intrusion prevention, and a vulnerability management system to protect your data. The Five9 Cloud Security Office safeguards our infrastructure, applications, and operations against breaches and unforeseen events.

Fast

Our customers consistently tell us that the speed and ease of our deployments make us stand out from the competition. Your contact center can be up and running in days, not months, and you can easily scale as needed

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The simple, smart, efficient & all-in-one UCaaS, Customer Engagement & Workforce Management Platform.

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The simple, smart & efficient
contact center solution