Why ConneXio?
Now more than ever, the contact center is the front door for many businesses.
At ConneXio Cloud, we are on a mission to help transform your contact center to meet customers’ heightened expectations while engaging and empowering your agents to deliver more human experiences.
Customer First
Completely Customizable
Reliable & Secure
Empower Your Agents
Sales & Telemarketing
Triple your productivity, increase lead conversion rates, and exceed your inside sales quota with the best-in-class ConneXio Virtual Contact Center.
Customer Service
Transform your customer service to proactively deliver powerful customer connections with our unique blended inbound and outbound solution.
Enterprise
Collections
Reach more debtors faster with ConneXio. Increase debt recovery rates, lower costs, and improve your agent productivity.
Outsourcers
Make huge productivity gains by providing your clients with the ability to scale quickly and deliver real-time visibiility into business outcomes.
Business
Enjoy all of the functionality of expensive on-premise contact center solutions with none of the hassle, hardware, and upfront costs.
ConneXio Cloud is a full suite of Workforce Management and Communication Tools
ConneXio Advantage
24/7 Dedicated Support
The number one reason our customers love us, is that we care. All clients have dedicated, 24/7 Support to help with anything and everything needed. Our Support team is an extension of your team and can be leveraged for even daily operations. Anything to help you succeed.
Affordable
Our subscription model allows you to pay only for the agents you need, when you need them, and on a monthly basis. You no longer have to overbuy to accommodate for predictive maximum capacity or seasonal peaks.
Reliable
ConneXio successfully processes over 3 billion customer interactions a year for over 3,000 customers. To mitigate service disruption and maximize up-time, we offer redundant data centers geographically dispersed on opposite US coasts with failover capability.
Easy
Unlike complex on-premise contact centers, ConneXio was created with the business user in mind. It’s easy enough to use that even non-techies can make changes, and intuitive enough that little-to-no training is required for your agents and supervisors.
Secure
ConneXio architecture is designed with firewalls, intrusion prevention, and a vulnerability management system to protect your data. The Five9 Cloud Security Office safeguards our infrastructure, applications, and operations against breaches and unforeseen events.
Fast
Our customers consistently tell us that the speed and ease of our deployments make us stand out from the competition. Your contact center can be up and running in days, not months, and you can easily scale as needed
The simple, smart, efficient & all-in-one UCaaS, Customer Engagement & Workforce Management Platform.
Business Solutions
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The simple, smart & efficient
contact center solution