The Best Contact Center Software

ConneXio
Workforce Management

Optimize Your Workforce Efficiency with
Advanced Management Tools

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Trusted by leading companies from around the globe.
Workforce Management

Empowering Workforce Excellence in Every Aspect

ConneXio's Workforce Management software is the epitome of efficiency and precision in workforce administration. Tailored for dynamic business environments, especially BPOs, our solution streamlines every aspect of workforce management, from onboarding to invoicing, ensuring optimal productivity and operational excellence.
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Workforce Management
Benefits

The simple, smart, efficient & all-in-one UCaaS, Customer Engagement & Workforce Management Platform.

Comprehensive Onboarding
Training Workflows

Streamline the employee onboarding process with automated workflows, ensuring a smooth and efficient introduction to your organization.

Time Tracking & Attendance Management

Accurately track employee hours, attendance, and leave, facilitating efficient workforce scheduling and compliance.

Task Allocation & Workflow Management

Efficiently assign tasks and manage workflows, aligning workforce activities with business objectives.

Performance Management Tools

Monitor and evaluate employee performance, identifying areas for improvement and development opportunities.

BPO-Specific Invoicing

Customized invoicing features tailored for BPO operations, simplifying client billing and financial management.

Shift Planning & Scheduling

Optimize shift planning with intelligent scheduling tools, reducing understaffing or overstaffing issues.

Compliance Management

Ensure adherence to labor laws and regulations with built-in compliance features.

Real-Time Analytics & Reporting

Gain valuable insights into workforce trends, productivity, and operational efficiency.

Employee Self-Service Portal

Empower employees with a self-service portal for managing personal information, viewing schedules, and submitting time-off requests.

Mobile Accessibility

Access workforce management tools on the go, providing flexibility for managers and employees alike.

Seamless Integration

Integrate with other ConneXio systems and third-party applications for a unified management experience.

Cloud-Based Flexibility

Access the platform from anywhere, ensuring business continuity and flexibility.

F.A.Q

You are in the right place to learn more about our platform and find answers to your general questions about our services.  If you don't find the answer you are looking for, please feel free to contact us directly. We are always happy to help!

Is there a free trial available?
Yes, you can try us for free for 30 days. Our friendly team will work with you to get you up and running as soon as possible.
Can I change my plan later?
Of course. Our pricing scales with your company. Chat to our friendly team to find a solution that works for you.
What is your cancellation policy?
We understand that things change. You can cancel your plan at any time and we’ll refund you the difference already paid.
Can other info be added to an invoice?
At the moment, the only way to add additional information to invoices is to add the information to the workspace's name.
How does billing work?
Plans are per workspace, not per account. You can upgrade one workspace, and still have any number of free workspaces.
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